Replacement of the rest of the goods within a period not exceeding three days for the shipment to arrive in the original condition of the product
All goods can be returned within no more than 24 hours of their arrival
The amount will be refunded according to the payment method that was made during the time of purchase. If the purchase was made in cash, the amount will be refunded in cash, if any. If it was through cards (Mada - Visa - MasterCard), the amount taken will be deducted from the bank transaction fees, and the amount will be returned after three working days.
The piece cannot be exchanged or returned if the piece has been reduced or enlarged or the color of the piece has been changed
Products purchased through the installment system (Tabby, Tamara) cannot be returned, and the replacement must be for the same amount or more.
For health reasons, items that affect public health (throat, reins) cannot be exchanged or returned.
All shipping costs will be deducted from the refund amount in the event of a return or exchange of the order
Demas Gold has the right to cancel the order without prior notice in the following cases (the order is not available, an error in the pricing, the required size is not available) and the full amount will be returned to the customer.
